AlohaABA Review for ABA Therapy Practice Management

AlohaABA is a practice management software built for Applied Behavior Analysis (ABA) therapy clinics that need a single system for scheduling, billing, documentation, and staff workflows. This AlohaABA review breaks down what the platform does well, where it falls short, what its pricing looks like, and when you may need to consider an alternative for your ABA practice.

What is AlohaABA?

AlohaABA is an all-in-one software platform for ABA providers to:

• Schedule sessions
• Track client data
• Manage staff
• Submit insurance claims
• Handle payroll and reporting

It aims to replace the pile of tools many clinics juggle, like spreadsheets, billing software, scheduling apps, and paper notes.

The big promise is one system with fewer headaches.

But the real question is: Does it deliver that promise at the speed and simplicity that modern clinics need?

We’ll cover all of this to show you what AlohaABA is all about, and whether there could be a better option for your ABA therapy clinic.

Who is AlohaABA for?

AlohaABA is said to work best for:

• Small to mid-sized ABA clinics
• Clinics that bill insurance
• Teams with dedicated admin staff
• Owners who want better billing control

It’s probably not ideal for:

• Solo BCBAs who just want lightweight tools
• Clinics that need telehealth-first systems
• Teams without billing specialists
• Fast-growing practices that need flexible scaling
• Medium to large clinics that need integrated clinical tools

AlohaABA is built for traditional clinic structures that need a full range of tools in one. So, if your clinic is small or doesn't require a ton of tools, it could feel a bit too much of a heavy option.

AlohaABA reviews: Core features

Let’s go through the tools and features most clinics will likely need to use daily. Then we’ll see how AlohaABA stacks up on each of them.

1. Scheduling and staff management

With AlohaABA, you can:

• Assign sessions to therapists
• Track availability
• Manage cancellations
• Monitor productivity

This provides solid control for supervisors, but the workflow does feel slightly rigid compared to newer platforms.

2. Clinical documentation

To perform documentation tasks in AlohaABA, you'll need to integrate it with a separate data collection system (as this isn’t natively supported). Once set up, it supports:

• Session notes
• Behavior data
• Skill tracking
• Graphing

You can also build custom programs and store long-term progress.

But while it works well, it's not particularly fast for all users. Some clinicians report:

• Multiple clicks for common tasks
• Slower data entry compared to newer platforms
• Browser-based mobile access but limited mobile app functionality

If your therapists love smooth and clean interfaces, this could be a friction point.

3. Billing and insurance claims

This is AlohaABA’s strongest feature.

You get:

• Electronic claims
• Electronic Remittance Advice posting
• Payment tracking
• Denial management
• Authorizations

For clinics that live or die by insurance billing, this is probably the main reason you’d choose AlohaABA.

4. Reporting and analytics

You can pull reports together on:

• Revenue
• Attendance
• Authorization usage
• Staff hours
• Client progress

These reports are detailed, but they’re not always easy to customize.

So you might have to export the data into a Microsoft Excel spreadsheet to get what you actually need.

5. Payroll and timesheets

Here you can:

• Track staff hours
• Approve timesheets
• Sync with payroll tools

This can save admin time if set up correctly, but the setup takes effort. So any errors early on could cascade into billing and payroll problems.

AlohaABA pricing reviews: What clinics actually pay

AlohaABA currently offers three main plans:

• Practice Management ($29.99 per staff member per month): Includes billing, scheduling, payroll, authorization management, client portal, accounts receivable, and reporting.
• One Simple Solution ($39.99 per client per month): Includes practice management and data collection with real-time data sync.
• Data Collection add-on ($12 per client per month): Available as a standalone feature (currently in beta with promotional pricing).

So, for a clinic with 10 staff members, the Practice Management plan would cost $299.90 per month.

AlohaABA onboarding and setup reviews

AlohaABA's onboarding experience shows a bit of a split in user feedback.

The Aloha ABA setup usually includes:

• Data migration
• Insurance setup
• Staff permissions
• Program templates
• Billing rules

But some clinics that have gone through the process report a few teething problems, like:

• "Demo and initial onboarding were great. But once I went live, I felt like I was thrown in the water without a life jacket"
• Significant time investment required for implementation
• Data migration complexity depends on the previous system used/migrating from
• Complex initial configuration without dedicated support

AlohaABA does provide access to onboarding specialists and structured training sessions, but success seems to depend heavily on:

• Having dedicated admin time during setup
• The complexity of your previous system
• Your clinic's specific billing requirements
• How quickly you can connect with support when questions/issues arise

So, your timeline may vary depending on your clinic size and complexity. Plan for a thorough onboarding process rather than a quick switch.

AlohaABA user experience reviews: Therapists vs. admin

For therapists, common feedback tends to suggest that:

• No dedicated mobile app limits field flexibility
• Some users want faster documentation workflows
• The browser-based system works, but doesn't feel optimized for mobile use
• Documentation can feel more compliance-focused than clinician-friendly
• Some report wanting fewer required fields per note

Therapists want fast charting abilities, but AlohaABA feels like it’s built for compliance first, speed second.

On the other hand, the administrative and billing teams often say that:

• Billing control is strong
• Reporting is detailed
• Claim tracking is clear

So it seems that billing teams typically prefer AlohaABA to clinicians.

While AlohaABA might make admins happy first, therapists might need to adapt a bit more.

AlohaABA strengths reviews

There are plenty of positives to AlohaABA, like:

• Strong insurance billing tools
• Deep reporting
• Built for structured clinics
• Long track record in ABA software
• Good audit trails

If your clinic fights denials weekly, this can help you manage the process.

AlohaABA limitations reviews

While there are plus points in favor of AlohaABA, the same few issues appear to come up repeatedly in reviews:

• Mobile and modern interface concerns
• Workflow efficiency issues
• Fit and flexibility issues
• Steep learning curve
• Pricing feels high for smaller practices

Overall, people do seem to like the billing reliability, claim control, and revenue tracking. But they also struggle with usability, setup, and getting their therapists to buy into the system.

How AlohaABA compares to newer platforms reviews

Based on user feedback, AlohaABA feels like it’s enterprise software in a market that’s shifting toward speed and therapist-friendly tools.

AlohaABA prioritizes:

• Structure
• Compliance
• Billing detail

Whereas newer platforms prioritize:

• Speed
• Integrated clinical workflows (no separate data collection systems)
• Therapist experience
• Automation

Neither approach is necessarily wrong. It’s your clinic size, staffing, and growth model that should decide which wins out for you.

Is AlohaABA right for your clinic?

So, how can you tell if AlohaABA is a good fit? It might work well if your clinic:

• Runs insurance-heavy operations
• Has administrative staff
• Wants billing control above all
• Can invest time into setup

But you may want to look elsewhere if you:

• Need therapist-first design
• Want fast scaling and growth
• Run hybrid care models

Passage Health vs. AlohaABA

Many people wonder which could be better for their clinic: Passage Health or AlohaABA.

There are key differences between the two platforms you should consider before making a decision.

AlohaABA focuses on practice management and billing infrastructure; whereas, Passage Health is an all-in-one practice and clinical management platform that focuses on care delivery, and clinical growth and outcomes for ABA clinics of any size.

Instead of stacking tools, Passage Health is all about the integration of:

• Clinical workflows
• Care coordination
• Measurement-based care
• Fast and accurate billing processes
• Data-driven treatment insights

There’s also a big difference in philosophy, as AlohaABA manages operations, whereas Passage Health strengthens care itself.

Many clinics find themselves outgrowing the billing-first systems and shifting toward platforms that help therapists work better, not just document more.

Clinics tend to switch to Passage Health when they want or need to:

• Grow and scale their clinic
• Focus on clinical outcomes
• Use faster therapist workflows
• Reduce documentation burden

Passage Health removes friction at the session level while still supporting high-quality reporting and care coordination.

Final verdict on AlohaABA from reviews

The main takeaways on AlohaABA seem to be that it’s:

• Strong for billing
• Reliable for compliance
• Heavy for therapists
• Tricky to adapt to
• Built for traditional clinic models

It mainly succeeds when the precision of the billing process matters more than speed.

But if your clinic runs lean, scales fast, or prioritizes therapist experience, you may outgrow it.

Find out if Passage Health can be a better alternative to AlohaABA for your clinic

If AlohaABA feels too rigid, too slow, or too admin-heavy, Passage Health can give you a modern alternative built for how care actually works today.

With Passage Health, you get:

• Faster clinical workflows
• Therapist-friendly tools
• Integrated care coordination
• Real-time outcome insights
• Mobile app for real-time data collection 
• Excellent customer support with 1:1 onboarding
• Fast development cycle with quarterly releases
• AI integration for AI-powered clinical note support
• Initial and reassessment customizable reports

You don’t have to choose between clinical quality and operational clarity. Passage Health connects both without slowing your team down.

It’s built for where you’re going, not where the industry used to be.

Book a demo to see how Passage Health can help your clinic grow, adapt, or shift toward modern care delivery.

Frequently asked questions

What is AlohaABA used for?

AlohaABA is a practice management software for ABA clinics. It handles scheduling, billing, documentation, staff management, and reporting in one system.

How much does AlohaABA cost?

AlohaABA starts at $29.99 per staff member per month for Practice Management. Additional plans include One Simple Solution at $39.99 per client/month and the Data Collection add-on at $12 per client/month.

Is AlohaABA good for small clinics?

AlohaABA can work for small clinics with billing support. Solo providers and lean teams often find it too complex for daily use.

What are the biggest complaints in AlohaABA reviews?

Common complaints include slow documentation, steep learning curves, rigid workflows, and time-intensive setup.

Is Passage Health an alternative to AlohaABA?

Yes, Passage Health offers a modern care-first alternative that focuses on therapist workflows, telehealth, care coordination, and outcome-driven treatment instead of billing-first infrastructure.

References

AlohaABA. (n.d.). Best ABA therapy practice management software. Retrieved from https://alohaaba.com/

AlohaABA. (n.d.). Practice management. Retrieved from https://alohaaba.com/features/practice-management

AlohaABA. (n.d.). ABA billing software for smarter ABA therapy billing. Retrieved from https://alohaaba.com/features/billing

AlohaABA. (n.d.). Pricing. Retrieved from https://alohaaba.com/pages/pricing

Capterra. (n.d.). AlohaABA reviews. Retrieved from https://www.capterra.com/p/192774/AlohaABA/reviews/